Returns & Exchanges

At ICEGIANT, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside.

3

Ship It Back

Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing